Please Drive Slowly on Neutral Ground

August 26, 2019 NOLA Ready Alert instructing residents regarding parking restriction lift during flood warning.

My son, Jay, is a sophomore at Loyola University in New Orleans, so the worrywart parent I am signed up for NOLA Ready alerts to track emergencies during hurricane season. The above flash flood alert caught my eye, particularly the reference to parking restrictions on sidewalks and neutral grounds. Flooding in New Orleans streets can get dangerous so the city allows residents to to park cars in neutral areas during heavy rainfall.

The phrase “neutral ground” caught my eye in particular. I am co-chairing the Information Architecture Conference this year, in charge of Experience, so I’m interested in spotting terms that might be unique to New Orleans.

One of Jay’s favorite places to hang out in the Uptown neighborhood is called Neutral Ground Coffeehouse. It’s a place where people of all ages can gather, sip coffee, listen to live music and generally enjoy themselves. Like Temple Sinai on Charles Street across from Loyola’s Jesuit campus, Neutral Ground is a place where a Jewish kid from New York City can find some familiar culture and feel at home, with nightly programming, a weekly poetry hour and open mic on Sundays.

The phrase “Neutral Ground” didn’t seem particularly unique as far as two word phrases go. Other than the clever play on coffee “grounds” it never occurred to me that “Neutral Ground” had a specific meaning in New Orleans history.

On the NOLA Ready alert, neutral ground refers to the grassy median space between the lanes of major streets. On lanes where the city’s iconic streetcars run there are expanses of neutral ground that accommodate the trains with additional buffers. The area may or not be elevated from the main street level, but with the sidewalks, they provide a place for cars to park during heavy storms. We found ourselves waiting in these areas for traffic to pass at several intersections where they do not have many traffic lights or pedestrian signals.

Canal Street Mid City Neutral Ground. Photo by Infrogmation of New Orleans, December, 2016. https://commons.wikimedia.org/wiki/File:Canal_Street_Mid_City_Neutral_Ground_Dec_2016.jpg

A 2017 Times-Picayune story describes the original Neutral Ground as the center of Canal Street, which represented the division between the historically French and Anglo-American sections of the city. The French Quarter is on the north side of the divide and represents the First Municipality which was settled by French Creoles in the early Eighteenth Century. The Second Municipality, on the south side where the Central Business District is today, was settled by English speaking people after the Louisiana Purchase in 1803.

Below is an 1798 map showing the French Quarter and fortifications. The diagonal line to the left of the quarter is the boundary of an adjacent plantation, owned by John Greamer and his brother.

New Orleans in 1798 in accordance with an ordinance of the Illustrious Minustry and Royal Charter (as reprinted in the 1880s. Uploaded to Wikimedia Commons by user Infrogmation.. https://commons.wikimedia.org/wiki/File:NewOrleans1798_map.jpg

Below is an 1816 plan for New Orleans after the Louisiana Purchase was completed. The rectangular area at the peak curve of the Missisippi is the French Quarter. Canal Street is the leftmost street in the French Quarter area, one block to the right of the diagonal plantation boundary, now Common Street.

1816 Plan of the City and Enrirons of New Orleans, taken from actual Survey by Barthelemy Lafon, via book “Charting Louisiana, Five Hundred Years of Maps” edited by Alfred E. Lemmmon, John T. Magill and Jason R. Wiese, Historic New Orleans Collection, 2003. Posted to Wikimedia Commons by user Infrogmation.

Canal Street’s center divide was officially declared “The Neutral Ground” by the Daily Picayune on March 11, 1837 and the term has since been the general phrase to describe what most other places call the median.

I’m sure I’ll keep learning more New Orleans lingo in preparation for our conference in April. Just yesterday in a marketing team call, Joe Sokohl, our Experience Director who has family ties there, used the term “lagniappe,” another distinctively New Orleans term, derived from Quechua, to describe swag or giveaways we might provide at the IA Conference. I guess we all need a dictionary, so here’s a couple to keep up (these sites also have information for visitors):

Experience New Orleans, Say What?
http://www.experienceneworleans.com/glossary.html

New Orleans.com, NOLA Speak
https://www.neworleans.com/things-to-do/multicultural/colorful-words/

Disaster Planning at Woodstock – 50 Years in Review

Article updated on the event’s 50th Anniversary with images from Woodstock then and in 2011 when this piece was first published.

August 30, 2011

This past weekend, while Irene was threatening the East Coast, my husband and I were in the Catskills for visiting day at our daughters’ summer camp. We decided to extend our stay through Monday to avoid the surge and inevitable traffic delays following the storm’s projected landfall in New York City on Sunday.

Satellite image of Hurricane Irene on August 24, 2011 via Wikimedia Commons, https://upload.wikimedia.org/wikipedia/commons/thumb/8/8f/Hurricane_Irene_Aug_24_2011_1810Z.jpg/649px-Hurricane_Irene_Aug_24_2011_1810Z.jpg

Rather than avoid trouble, we found ourselves in the middle of it, as the Catskills experienced some of the worst storm-surge damage in the country: downed trees, road blocks, raging forest streams. If fact, a large white pine at the inn where we were staying fell inches from our unit’s porch, bringing several smaller trees down with it.

When it was safe to venture out, a trip to the Bethel Woods Museum at Bethel Woods Performing Arts Center, site of the 1969 Woodstock festival, interestingly, provided some perspective on disaster planning in the area.

Magic Bus. Image by Steve Brown https://www.flickr.com/photos/13111644@N00/9788610043

The Woodstock Music & Art Fair was held from August 15-18, 1969 at Max Yasgur‘s dairy farm in the hamlet of White Lake, Town of Bethel, Sullivan County, NY. We passed Yasgur’s farm several times while exploring the area’s restaurants and outdoor recreation facilities.

The area is marked by rolling pastures and clear lakes reflecting big white clouds in deep blue skies. Aside from a very visible lawn signs either declaring “No Fracking!” or “Friends of Natural Gas,” it seems little has changed in forty some years.

Museum artifacts on the planning of the Woodstock festival showcased the local debate regarding the chosen site of the concert. With over 200,000 tickets pre-sold, planning for traffic and security was a huge concern, as was local opinion on exactly what the festival was to be.

The festival organizers had mere days to move from Wallkill, NY where local opposition succeeded in preventing it from being held there to White Lake, where the Bethel Town Supervisor approved the plan despite some local protest. Newspaper articles and advertisements documented the debate.

Woodstock Ticket via Wikimedia Commons https://commons.wikimedia.org/wiki/File:Woodstock_ticket.jpg
Woodstock Ticket via Wikimedia Commons https://commons.wikimedia.org/wiki/File:Woodstock_ticket.jpg

Also on view were documents from the local Sheriff’s department outlining traffic and security plans and telegrams to other county departments requesting additional coverage. Handwritten notes and official telegrams from Allegheny County and other Sheriff departments indicated a shortage of officers. All stated that they could not spare any men.

Traffic was beginning to get backed up days before the concert started so that it became impossible to get close to the festival site. People were leaving their cars on the highway and walking the rest of the way to the concert. Performers were flown in and out again by helicopter.

An estimated 400,000 people were in attendance at the concert’s peak.

Then there came the rain. Though not hurricane force, the rains that fell on the Woodstock festival and in the week leading into it created saturated conditions, muddy roads and an already difficult traffic situation.

The audience at Woodstock waits for the rain to end, image by Derek Redmond and Paul Campbell, 1969 via Wikimedia Commons, https://commons.wikimedia.org/wiki/Woodstock#/media/File:Woodstock_redmond_rain.JPG
The audience at Woodstock waits for the rain to end, image by Derek Redmond and Paul Campbell, 1969 via Wikimedia Commons, https://commons.wikimedia.org/wiki/Woodstock#/media/File:Woodstock_redmond_rain.JPG

Officials had called in 150 state troopers, and deputies from adjacent counties ultimately did pitch in to direct traffic away from the area. The Evening News of Newburgh, NY reported that by the last day of the festival, mainly due to a lack of food and unsanitary conditions, the crowd had dispersed to only 10,000 and no traffic jams were reported.

This weekend’s storm called for similar measures, but on a much smaller scale. As we left the area, we noted state troopers and national guardsmen directing traffic near the interchanges of Route 17, I-87 and Route 6. Southbound traffic on I-87 was closed above the Tappan Zee Bridge and it was an hour drive between Route 17 and our usual favorite route, the Palisades Parkway.

At the Route 6 traffic circle near Bear Mountain, the Sloatsburg exit was entirely washed away.

Hurricane Irene Highland, NY flooding  via Wikimedia Commons, https://commons.wikimedia.org/wiki/File:Hurricane_Irene_Highland,_NY_flooding.JPG
Hurricane Irene Highland, NY flooding via Wikimedia Commons, https://commons.wikimedia.org/wiki/File:Hurricane_Irene_Highland,_NY_flooding.JPG
Deep gorge created in road after Hurricane Irene flooding in Ulster County, NY, via Wikimedia Commons, https://upload.wikimedia.org/wikipedia/commons/d/dd/Deep_gorge_created_in_road_after_Hurricane_Irene_flooding%2C_Oliverea%2C_NY.jpg
Deep gorge created in road after Hurricane Irene flooding in Ulster County, NY, via Wikimedia Commons, https://upload.wikimedia.org/wikipedia/commons/d/dd/Deep_gorge_created_in_road_after_Hurricane_Irene_flooding%2C_Oliverea%2C_NY.jpg

Could the traffic situation have been prevented? In 1969, the Sullivan County Sheriff’s Department was working with an estimate of 50,000 concertgoers, a figure provided by the promoters that was 150,000 short of pre-sales figures.

From what I’ve seen from this weekend’s rains, emergency services would already have been taxed from heavy rains and flooding in the region. Had they known that attendance would approach half a million people, it is likely that the concert would have been called off. That said, I doubt it would have stopped the hundreds of thousands of people from coming.

NYC Charter Revisions and GIS Oversight

Since well before 9/11, GISMO, the NYC region’s oldest GIS interest group, has been working on advocacy initiatives to improve the way New York City collects, stores, shares and manages Geospatial Data and the processes and strategies around the City’s Geographic Information Systems (GIS) and related functions. Beginning in 1996, the City’s first GIS Director, GISMO member Alan Leidner, held this role until his retirement from civic service in 2004. During his tenure, Leidner oversaw NYC’s emergency mapping program in one of the country’s most complicated rescue and recovery operations, the September 11, 2001 attack on the World Trade Center.

Just two years prior to 9/11, the City had launched a common base map for all agencies to use in GIS applications. Prior to the 1999 base map, there was little coordination between agencies on the underlying coordinates of various features on maps. As a result, data such as street center lines (which were available from the US Census though not always accurate) and building footprints would not match up with the level of accuracy needed for an effective response in an emergency situation. As City agencies created their own maps and datasets, using proprietary systems and software whose license agreements precluded data sharing, it was becoming increasingly difficult to form a common operating picture. This created difficulties for routine maintenance projects like coordinating access, excavation and repair of street corners and threatened larger operations.  After the World Trade Center attacks, when visible landmarks were no longer available, the new base map saved time, money and lives.

But things have changed since 2004. When Leidner retired, a new GIS Director was appointed, but he was not given the same level of responsibility and did not get the assistant commissioner title the post had carried previously. Laws providing the public open access to a multitude of agency datasets created a market for public information and tools created taking advantage of them. Mayor Bloomberg wrote an executive order that created the Mayor’s Office of Data Analytics, but the mandate did not cover the kind of sensitive data that would be required to handle multi-department programs and, crucially, emergencies. As a result response to events like Hurricane Sandy was fractured, affecting the ability of emergency services, DEP, MTA, ConEd and other entities to coordinate their activities.

GISMO recently published Guiding Principles and Policies for New York City’s Geospatial Architecture outlining its position on the role of geospatial technology and governance in NYC government. It presented the Principals and Policies work at a public forum at Hunter College in April 2018. GISMO further pursued its position that NYC must have a GIS Director and coordinating committee made up of GIS leads at all city agencies and is recommending a Charter amendment or legislation to make this happen.

GISMO posted its introductory statement, video and written testimonies regarding the proposed amendments to the New York City Charter at http://www.gismonyc.org/events/amend_nyc_charter/.  These testimonies were delivered to the New York City Council Charter Committee on April 30, May 2, May 7 and May 9, where several GISMO members, including myself, testified at the public hearings.

Through this Charter initiative we have advanced the cause of GIS in NYC by bringing our demands for better governance into the public forum. GIS saves lives, protects infrastructure, supports planning, improves City services, increases tax collections, and enhances economic development. We estimate that GIS at least doubles the analytic powers of traditional IT. We call on City government to recognize these facts and act accordingly.

You can find my testimony (gismonyc.org) and video (YouTube), starting at 02:25:15 but to get the full context, it’s best to review the statements in order. To explore how lives are saved by faster 911 response visit NYS GIS Association’s GISCalc tool created by Decision Fish, Results that Matter Team, and funded by the Fund for the City of New York.

If you are interested in learning more about GIS governance in New York City, contact GISMO at info@gismonyc.org or contact your New York City Council representative.

Pervasive Information Architecture in Emergency Management

NYC Emergency Operations Center, NYC Office of Emergency Management

The floor plan of the NYC Emergency Operations Center is a great example of pervasive information architecture, where the structure of the physical space mimics the structure/hierarchy of the people and systems in the space. It shows what each watch commander monitors, how reporting agencies and government community services like Department of Homeless Services and the Red Cross are grouped. It is a space that is designed to get optimal information flow from person to person, which supplements data flow from machine to machine.

For more, see my presentations on the Semiotics of Emergency Management.

Press Mentions: Beta Phi Mu Initiation Speech

New Initiates and Guest Speaker Noreen Y. Whysel

Noreen Whysel addressing the 2017 Initiation Class of Beta Phi Mu Theta at Pratt Institute School of Information

“A lovely Initiation Ceremony and Dessert Reception were hosted by the Beta Phi Mu Theta Chapter on May 17, 2017.

“Guest Speaker Noreen Y. Whysel (SILS ’14) gave a fantastic keynote speech, which she described below:

Dreams, Resilience and Making a Difference
Our goal as we embark on our journey as Pratt SILS graduates is to make a difference. Whether we leave Pratt to become a school librarian, a legal librarian, a UX designer, or an archivist, we stand as a gateway between a deluge of Information and the people we serve.

“Using an example of a proposed 9/11 geographic archive, Noreen Whysel explained how between our dreams and our goal of making a difference is resilience.”

The full talk transcript and presentation slides

Exploring a 9/11 Geographic Archive

Oral history as a primary source is being revived through initiatives like Story Corps and World Pulse and through improved storage capacity to archive and exhibit personal stories, making it less expensive for even the smallest and least funded groups. We are moving toward an environment where alternative narratives can be both manipulative (alternative facts, post truth) and expositive, as more and more under-represented groups get access to telling their story. So the ways that we share and interpret of stories in the future will be pretty interesting.

The story of the creation of the maps for first responders and emergency managers is sweeping and personal. I am currently exploring the creation of a 9/11 geographic archive. The archive will serve as a repository of artifacts and a history of participation by geographers, programers and spatial data technologists during the response to the World Trade center attack on September 11, 2001. Funding for the project was provided by the Fund for the City of New York as part of a grant to develop a Center for Geospatial Innovation.

More information and thoughts to come!

Semiotics in Mapping and Emergency Response

On November 1, 2014 I participated in a Semiotics Web and Information Architecture meetup at New York Public Library. Mypresentation, “Semiotics in Mapping and Emergency Response,” discusses symbology in mapping as an aspect of semiotics and presents an example of emergency response map symbology and a discussion of applications for first responders and broader uses.

Joining me were Loren Davie on Conversational Architecture – http://telltrail.me/ and CAVE language, Laureano Batista who discussed Steps Toward a Pragmatic Philosophy in the Age of Big Data and Neural Networks and Donald Gooden, the NY Chapter Leader of the OWASP Foundation, who spoke about the OWASP.org.

Read a detailed write up of this event by Nathaniel Levisrael at http://scignscape.appspot.com/meeting1-summary

Emergency Management — NYC OEM Timeline


Client: NYC Office of Emergency Management
Date: May 27, 2014
Visit Website

In 2011, I participated in the NYC GeoSymposium 2001-2011-2021, which took a look at the advances and challenges of Geographic Information Systems in emergency response since 2001. I had been working with colleagues at GISMO for many years to draw attention to the important role geographers played in the 9/11 rescue and recovery. The GeoSymposium was a great experience, because it intended not just to honor those who participated in these efforts, but also to highlight the need to preserve the thousands of maps that tell the story.

My own contribution to the GeoSymposium was to explore the legacy of these efforts by examining the technological improvements at the Office of Emergency Management in the context of emergency events that had occurred since 2001. I was looking for a way to present time-based information in a map format and also to start a conversation with attendees about the history of emergency response technology and the importance of the preservation of geographic artifacts. My project contained a map of New York City with events plotted and color-coded by discrete periods, characterized by a common group of new technologies. An online version of the map is available at ArgGIS Explorer Online.

OEM-Incidents-interactive-map

View Interactive Map


Download OEM Incident Map – Poster

OEM-Incidents-screenshot
Screen Shot 2015-09-10 at 2.45.54 PM

The map highlights how the events surrounding 9/11 prompted improvements in incident management technology. Attendees, including the keynote presenter and eminent information designer, Edward Tufte, gathered around to discuss their experience with the events I had mapped and to offer advice on ways to enrich its design. (Some of Mr. Tufte’s comments led to further improvements which you can see via the links above.)

Simply talking about how to improve the map was an exercise in exploring history and memory: how people understand what happened, how events are related to one another, how what you choose to include and what not to include can influence a person’s understanding of the events, how the description of one event can bring to mind another similar one, etc. It was thrilling to observe the spontaneous conversation that started all because of a three by four foot piece of foamboard.

For more details and context around the planning for a 9/11 Map Archive, see my blog post, Towards a 9/11 GeoArchive.

Press Mentions: O’Reilly Radar: NYC’s PLAN to alert citizens to danger during Hurricane Sandy

From “NYC’s PLAN to alert citizens to danger during Hurricane Sandy A mobile alert system put messages where and when they were needed: residents’ palms.” by Alex Howard |@digiphile October 30, 2012
http://radar.oreilly.com/2012/10/hurricane-sandy-mobile-text-alert-plan.html

As more consumers replace their devices in the years ahead, more people around the United States will also be able to receive these messages, benefiting from a public-private partnership that actually worked to deliver on improved public safety.

At least one New Yorker got the message and listened to it:

“If ‘act’ means stay put, then why yes I did,” tweeted Noreen Whysel, operations manager Information Architecture Institute. “It was enough to convince my husband from going out….”

Here’s hoping New York City doesn’t have to use this PLAN to tell her and others about impending disaster again soon.

Information Architecture of Emergency Response (for Designers)

My IxDA July 12 presentation on Information Architecture of Emergency Response (for Designers) is now available at: http://www.slideshare.net/nwhysel/information-architecture-of-emergency-response-for-designers. Thanks to IxDA and Pivotal Labs for hosting, Peter March for MCing and Jennifer Kilian at Hot Studio for bringing the pizza.