I was on a call the other day where we were discussing identity services for underserved populations. Someone brought up Diversity, Equity, and Inclusion (DEI) as a framework for ensuring accessible services for all. DEI, as applied to product and service design, is a three-pronged philosophy that asks if you are assuring that diverse perspectives … Read more
Earlier this week, the Kantara Initiative Leadership Council approved a new Charter for the Resilient Identifiers for Underserved Populations work group (RIUP WG). This work group combines two legacy work groups (WGs) from the Identity Ecosystem Steering Group (IDESG). IDESG formed in 2011 to provide a trust registry under the White House’s National Strategy for … Read more
On May 5, 2022, I participated in the California Privacy Protection Agency’s (CPPA) stakeholder meeting, making a public statement about “dark patterns” which I urged them to redefine as “harmful patterns,” and suggested changes to their definitions of “Consent” and “Intentional Action.” As Jared Spool says, we should be looking at the UX outcome of … Read more
