Tag: me2b

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IAC23: Safe Tech Audits in New Orleans!

March 28, 2023 9:00 AM to 5:00 PM ET
Safe Tech Audit: Applying IA Heuristics for Digital Product Safety Testing at IAC23: The Information Architecture Conference

Register for IAC23

Are you creating products that respect the needs and autonomy of your users? Are you concerned about how GDPR, CPRA and the proposed ADPPA data privacy regulations might affect your digital product? Would you like to learn how to evaluate your digital products for safe technology behavior?

It’s possible to measure ethical behavior of technology, and Information Architecture heuristics provide a useful testing framework. Building on the Safe Tech Audit presented at IAC22, this full day workshop will discuss the role of usability and application of Abby Covert’s Information Architecture Heuristics in technology development standards from the 2011 National Strategy for Trusted Identity in Cyberspace to the Internet Safety Labs’ ISL Safe Technology Audit. You will learn to use the framework to perform a product integrity test of a web technology of your choice.

In Part One, you will learn:

  • What are technology specifications and how are findability, understandability, accessibility and usability factors in developing them?
  • How do the various data privacy laws affect the use and control of personal data?
  • How can Information Architecture inform the design of safe and respectful apps and websites?

In Part Two, you will

  • Perform Safe Technology audits to measure product safety of a website and compare different kinds of technologies (news sites, social media, university websites, retail stores, etc.)
  • Select a website or app of your own to test and develop a plan to address any negative results (you won’t be required to share the results if you don’t wish to)
  • As a group, we will create an artifact to present on IAC23 Poster Night.
Register for IAC23

UX-LX 2023

I am also hosting a workshop on Sensemaking, Search and SEO in Lisbon on May 24 at UX-LX 2023. More details soon! Registration

Safe Tech Audit Sketchnotes – IAC22

Zsofi Lang’s Sketchnotes from my talk “Safe Tech Audit: IA as a Framework for Respectful Design” from The Information Architecture Conference 2022:

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Keep On Trackin’

Me2B Research: Consumer Views on Respectful Technology

In the research I’ve been doing on respectful technology relationships at the Me2B Alliance, it’s a combination of “I’ve got nothing to hide” and “I’ve got no other option”. People are deeply entangled in their technology relationships. Even when presented with overwhelmingly bad scores on Terms of Service and Privacy Policies, they will continue to use products they depend on or that give them access to their family, community, and in the case of Amazon an abundance of choice, entertainment and low prices. Even when they abandon a digital product or service, they are unlikely to delete their accounts. And the adtech SDKs they’ve agreed to track them keep on tracking.