In May, I was invited to speak at UX Lisbon, on Preventing Digital Harm in Online Spaces. At the main event, I presented the Internet Safety Lab’s framework for preventing digital harm in connected products. This included a discussion of the relationship technologies have with consumers. I demonstrated techniques designers should adopt to mitigate the … Read more
May 24, 2023 9:00AM-12:30PM WETSensemaking, Search and SEO at UX-LX: UX Lisbon Designing Effective Search Experiences How do people locate and discover information online? Well, they type keywords into a search engine and then select items from the search results, right? This is the current mental model of how search/retrieval works for most users. But … Read more
March 28, 2023 9:00 AM to 5:00 PM ETSafe Tech Audit: Applying IA Heuristics for Digital Product Safety Testing at IAC23: The Information Architecture Conference Are you creating products that respect the needs and autonomy of your users? Are you concerned about how GDPR, CPRA and the proposed ADPPA data privacy regulations might affect your … Read more