UX-LX: Preventing Digital Harm Keynote and Searcher Behavior Workshop

In May, I was invited to speak at UX Lisbon, on Preventing Digital Harm in Online Spaces. At the main event, I presented the Internet Safety Lab’s framework for preventing digital harm in connected products. This included a discussion of the relationship technologies have with consumers. I demonstrated techniques designers should adopt to mitigate the … Read more

UX-LX: Designing Search Experiences in Lisbon!

May 24, 2023 9:00AM-12:30PM WETSensemaking, Search and SEO at UX-LX: UX Lisbon Designing Effective Search Experiences How do people locate and discover information online? Well, they type keywords into a search engine and then select items from the search results, right? This is the current mental model of how search/retrieval works for most users. But … Read more