Research Operations Community, ReOps+, published my article, Informed Consent: Vetting Research Software for Privacy, in the Research Operations’ Medium publication. I am a member of the ReOps+ board and they invited me to contribute this article, which discusses a study of several research platforms and how user experience researchers can be sure participants understand what … Read more
We’d like to be sure that the data about our research participants stays between us and the test participant, but are our participants fully aware of the data sharing agreements underlying their use of the testing tools? The confidentiality agreement they have with us is only part of the picture. In this article, I’ll discuss … Read more
Just published: “Consumer Attitudes Towards Product Safety: Physical Consumer Goods vs. Internet Connected Products”. In my latest research with Lisa LeVasseur at Internet Safety Labs. we looked consumer perceptions and attitudes of safety of a variety of products. This research received financial support from the Internet Society Foundation. Yahoo! Finance picked it up! …and if the 75 min read … Read more
In May, I was invited to speak at UX Lisbon, on Preventing Digital Harm in Online Spaces. At the main event, I presented the Internet Safety Lab’s framework for preventing digital harm in connected products. This included a discussion of the relationship technologies have with consumers. I demonstrated techniques designers should adopt to mitigate the … Read more
In a session yesterday of the NSF CyberAmbassadors leadership training program, my breakout group were tasked with discussing a case study of a potential ethics violation in research data privacy. The Code of Conduct that we were to use to determine if a violation occurred was the Association for Computing Machinery’s (ACM). The case study … Read more
May 24, 2023 9:00AM-12:30PM WETSensemaking, Search and SEO at UX-LX: UX Lisbon Designing Effective Search Experiences How do people locate and discover information online? Well, they type keywords into a search engine and then select items from the search results, right? This is the current mental model of how search/retrieval works for most users. But … Read more
On May 5, 2022, I participated in the California Privacy Protection Agency’s (CPPA) stakeholder meeting, making a public statement about “dark patterns” which I urged them to redefine as “harmful patterns,” and suggested changes to their definitions of “Consent” and “Intentional Action.” As Jared Spool says, we should be looking at the UX outcome of … Read more