Informed Consent: Checking Research Software for Privacy

Research Operations Community, ReOps+, published my article, Informed Consent: Vetting Research Software for Privacy, in the Research Operations’ Medium publication. I am a member of the ReOps+ board and they invited me to contribute this article, which discusses a study of several research platforms and how user experience researchers can be sure participants understand what … Read more

Informed consent: vetting research software for privacy

Woman with her hair in a bun facing away toward a computer monitor.

We’d like to be sure that the data about our research participants stays between us and the test participant, but are our participants fully aware of the data sharing agreements underlying their use of the testing tools? The confidentiality agreement they have with us is only part of the picture. In this article, I’ll discuss … Read more

Consumer Attitudes Towards Product Safety

Report Cover of Consumer Attitudes of Product Safety: Consumer Products vs Internet-Connected Products. image divided diagonally with dark purple background and title on top and light purple on bottom with a cartoon of a woman holding a stack of papers with "Product Safety" written on the top page, and a thought bubble with a seesaw weighing two white bags labeled "injury" on the left, lower side and a black bag labeled "Loss of Privacy" on the right, higher side.

Just published: “Consumer Attitudes Towards Product Safety: Physical Consumer Goods vs. Internet Connected Products”. In my latest research with Lisa LeVasseur at Internet Safety Labs. we looked consumer perceptions and attitudes of safety of a variety of products. This research received financial support from the Internet Society Foundation. Yahoo! Finance picked it up! …and if the 75 min read … Read more

UX-LX: Preventing Digital Harm Keynote and Searcher Behavior Workshop

In May, I was invited to speak at UX Lisbon, on Preventing Digital Harm in Online Spaces. At the main event, I presented the Internet Safety Lab’s framework for preventing digital harm in connected products. This included a discussion of the relationship technologies have with consumers. I demonstrated techniques designers should adopt to mitigate the … Read more

Thoughts on Diversity, Equity and Inclusion (DEI) as a Design Framework

I was on a call the other day where we were discussing identity services for underserved populations. Someone brought up Diversity, Equity, and Inclusion (DEI) as a framework for ensuring accessible services for all. DEI, as applied to product and service design, is a three-pronged philosophy that asks if you are assuring that diverse perspectives … Read more

The Occasional Mentor: On Data Science or UX and Getting Started

THE OCCASIONAL MENTOR A monthly column based on questions I’ve answered on Quora, heard on Slack groups, and other career advice I’ve given over the prior month. Hope you like it, but feel free to challenge me in the comments, if you have a different experience. Below are questions I answered in August. Should I … Read more

The Occasional Mentor: On Data Science in UX, Content Strategy vs UX Writing and the Durability of Digital Humanities

THE OCCASIONAL MENTOR A monthly(ish) column based on questions I’ve answered on Quora, heard on Slack groups, and other career advice I’ve given over the prior month. Hope you like it, but feel free to challenge me in the comments, if you have a different experience. Below are questions I answered in June. How are … Read more

The Occasional Mentor: On UX Certificates vs Conferences

THE OCCASIONAL MENTOR A monthly-ish column based on questions I’ve answered on Quora, heard on Slack groups, and other career advice I’ve given over the prior month. Hope you like it, but feel free to challenge me in the comments, if you have a different experience. Below are questions I answered in May. Is it … Read more

New IDESG Service Empowers Organizations to Better Protect Digital Identities

Registry Is Key Step in Growing Healthy and Secure Online Identity Ecosystem Marketwired Identity Ecosystem Steering Group (IDESG) Jun 6, 2016 8:00 AM WASHINGTON, DC–(Marketwired – Jun 6, 2016) – The Identity Ecosystem Steering Group (IDESG) — an independent, non-profit organization dedicated to creating the future of trusted digital identities — today announced a new … Read more

West 104th Street Block Association Talks IA

The April 15 issue of the West 104th Street Block Association Newsletter featured the efforts of my design team in an article about the Association’s pending website redesign. I also had the unexpected honor have my profile featured on their website. As part of the project, my design team conducted interviews, surveys and user testing … Read more