Research Operations Community, ReOps+, published my article, Informed Consent: Vetting Research Software for Privacy, in the Research Operations’ Medium publication. I am a member of the ReOps+ board and they invited me to contribute this article, which discusses a study of several research platforms and how user experience researchers can be sure participants understand what … Read more
This article appeared in ResearchOps Community’s Medium publication on May 8 and was listed in Great Question’s May 11 post of must read articles We’d like to be sure that the data about our research participants stays between us and the test participant, but are our participants fully aware of the data sharing agreements underlying … Read more
Just published: “Consumer Attitudes Towards Product Safety: Physical Consumer Goods vs. Internet Connected Products”. In my latest research with Lisa LeVasseur at Internet Safety Labs. we looked consumer perceptions and attitudes of safety of a variety of products. This research received financial support from the Internet Society Foundation. Yahoo! Finance picked it up! …and if the 75 min read … Read more
In May, I was invited to speak at UX Lisbon, on Preventing Digital Harm in Online Spaces. At the main event, I presented the Internet Safety Lab’s framework for preventing digital harm in connected products. This included a discussion of the relationship technologies have with consumers. I demonstrated techniques designers should adopt to mitigate the … Read more
In a session yesterday of the NSF CyberAmbassadors leadership training program, my breakout group were tasked with discussing a case study of a potential ethics violation in research data privacy. The Code of Conduct that we were to use to determine if a violation occurred was the Association for Computing Machinery’s (ACM). The case study … Read more
May 24, 2023 9:00AM-12:30PM WETSensemaking, Search and SEO at UX-LX: UX Lisbon Designing Effective Search Experiences How do people locate and discover information online? Well, they type keywords into a search engine and then select items from the search results, right? This is the current mental model of how search/retrieval works for most users. But … Read more
March 28, 2023 9:00 AM to 5:00 PM ETSafe Tech Audit: Applying IA Heuristics for Digital Product Safety Testing at IAC23: The Information Architecture Conference Are you creating products that respect the needs and autonomy of your users? Are you concerned about how GDPR, CPRA and the proposed ADPPA data privacy regulations might affect your … Read more
I was on a call the other day where we were discussing identity services for underserved populations. Someone brought up Diversity, Equity, and Inclusion (DEI) as a framework for ensuring accessible services for all. DEI, as applied to product and service design, is a three-pronged philosophy that asks if you are assuring that diverse perspectives … Read more
Earlier this week, the Kantara Initiative Leadership Council approved a new Charter for the Resilient Identifiers for Underserved Populations work group (RIUP WG). This work group combines two legacy work groups (WGs) from the Identity Ecosystem Steering Group (IDESG). IDESG formed in 2011 to provide a trust registry under the White House’s National Strategy for … Read more
I have been working from home for a couple decades, so a number of things were new for me during the COVID pandemic, and the hardest was probably having everyone else at home with me. My husband and my eldest who was in college and studying remotely, and occasionally my youngest who was in off-campus … Read more