We’d like to be sure that the data about our research participants stays between us and the test participant, but are our participants fully aware of the data sharing agreements underlying their use of the testing tools? The confidentiality agreement they have with us is only part of the picture. In this article, I’ll discuss … Read more
Just published: “Consumer Attitudes Towards Product Safety: Physical Consumer Goods vs. Internet Connected Products”. In my latest research with Lisa LeVasseur at Internet Safety Labs. we looked consumer perceptions and attitudes of safety of a variety of products. This research received financial support from the Internet Society Foundation. Yahoo! Finance picked it up! …and if the 75 min read … Read more
In May, I was invited to speak at UX Lisbon, on Preventing Digital Harm in Online Spaces. At the main event, I presented the Internet Safety Lab’s framework for preventing digital harm in connected products. This included a discussion of the relationship technologies have with consumers. I demonstrated techniques designers should adopt to mitigate the … Read more
In a session yesterday of the NSF CyberAmbassadors leadership training program, my breakout group were tasked with discussing a case study of a potential ethics violation in research data privacy. The Code of Conduct that we were to use to determine if a violation occurred was the Association for Computing Machinery’s (ACM). The case study … Read more
I was on a call the other day where we were discussing identity services for underserved populations. Someone brought up Diversity, Equity, and Inclusion (DEI) as a framework for ensuring accessible services for all. DEI, as applied to product and service design, is a three-pronged philosophy that asks if you are assuring that diverse perspectives … Read more
Earlier this week, the Kantara Initiative Leadership Council approved a new Charter for the Resilient Identifiers for Underserved Populations work group (RIUP WG). This work group combines two legacy work groups (WGs) from the Identity Ecosystem Steering Group (IDESG). IDESG formed in 2011 to provide a trust registry under the White House’s National Strategy for … Read more
I have been working from home for a couple decades, so a number of things were new for me during the COVID pandemic, and the hardest was probably having everyone else at home with me. My husband and my eldest who was in college and studying remotely, and occasionally my youngest who was in off-campus … Read more
Those of you interested in artists’ collaborative spaces may find the Dada.art platform unique. I found it while pondering the connection between NFTs (Non-Fungible Tokens) and Dadaism, an early 20th century, anti-capitalist art movement “expressing nonsense, irrationality, and anti-bourgeois protest in their works.” (I wondered to myself, half seriously, whether anyone had made NFTs from … Read more
On May 5, 2022, I participated in the California Privacy Protection Agency’s (CPPA) stakeholder meeting, making a public statement about “dark patterns” which I urged them to redefine as “harmful patterns,” and suggested changes to their definitions of “Consent” and “Intentional Action.” As Jared Spool says, we should be looking at the UX outcome of … Read more
Zsofi Lang’s Sketchnotes from my talk “Safe Tech Audit: IA as a Framework for Respectful Design” from The Information Architecture Conference 2022:
